Bilingual Operations Coordinator

Meals On Wheels Inc of Tarrant•Haltom City, TX

3d•Onsite

About The Position

This position should possess strong phone skills by quickly and efficiently answering and routing multiple calls throughout the day. Attention to detail is essential, as there are significant amounts of paperwork and filing. Being a team player and willing to share responsibilities with other team members is expected. All Operations team members are cross trained to fulfill various responsibilities within other positions; flexibility and a positive attitude are enforced.

Requirements

High school diploma or equivalent
Proficiency in Microsoft Word, Access, Excel and Outlook
Bilingual in English and Spanish, with strong verbal and written communication skills in both languages

Nice To Haves

Relevant experience or knowledge and skills preferred

Responsibilities

Maintain confidentiality of client, donor, volunteer, staff and board information
Support the mission, vision and goals of Meals On Wheels, Inc. of Tarrant County
Assist with meal delivery when volunteer callouts make it necessary for staff to deliver
Represent Meals On Wheels in a professional manner at all times
Required to pass criminal background check and have a free and clear MVR
Contribute to other projects when necessary
Phone calls: cancellations, intakes, re-intakes, NA
Review route sheet totals and investigate any discrepancies
Pick up route envelopes and deliver bucket of route folders to kitchen, Haltom City route sheet to the pack out room desk, Special Meals and Main Office route sheets to Nutrition, along with a copy of the Daily Meal and Beverage report
Balance supply request invoices as needed
Manage and maintain Operations file room
Print sign in sheets
Create, retrieve and sort route folders
4 month inactive and deceased client files and remove from filing room
Order and maintain agency-wide supplies
Manage Quarterly Celebration List, Employee Meal Deduction Report and Front lobby tv display
Employee engagement projects such as decorating Operations tree and wall board
Participate in Staff Event Planning committee
Weekly stuff envelopes and telephone reassurance calls