Bilingual Merchant Consultant

Universal Processing•Arcadia, CA

2d•$60,000 - $60,000

About The Position

The Bilingual Merchant Consultant is a mid-level sales role and the first point of contact for clients, serving as a brand ambassador for the company’s business solutions. The role focuses on understanding client needs and presenting customized payment processing, merchant financing, and marketing solutions. Candidates must be fluent in English and Mandarin Chinese, Vietnamese, or Spanish, including reading and writing in the applicable languages. The position offers one month of paid on-the-job training. Compensation is an exempt monthly salary of $4,500 during the probationary period, increasing to $5,000 per month after successful completion. Uncapped commission and bonuses are also offered. The employer describes itself as a minority-owned fintech company serving small and medium-sized businesses and clients across the nation.

Requirements

Must be authorized to work in the United States at the time of hire.
Bilingual proficiency in English and Mandarin Chinese, Vietnamese, or Spanish is required, including the ability to read and write in the applicable languages.
High school degree or equivalent required.
Two to four years of sales and/or customer service experience required.
Strong communication, critical-thinking, detail-oriented, and analytical abilities.
Strong desire to succeed in a competitive market and self-motivation.
Ability to work independently and be driven by results.

Nice To Haves

Previous experience in the merchant services industry is an asset.
A bachelor’s degree in Business, Business Administration, Communications, Finance, or a related field is preferred.

Responsibilities

Generate leads, cold-call, and prospect potential clients.
Conduct in-person meetings to determine customer needs and present customized payment, merchant financing, and marketing solutions.
Assess clients’ payment processing statements, perform pricing analyses, and initiate proposals.
Follow up with prospective merchants to review product and service features, benefits, and terms.
Close sales in a timely and effective manner.
Identify, develop, and maintain new lead sources.
Develop new sales opportunities within the existing client base.
Build and maintain relationships with referrals and affiliates.
Create and develop marketing programs to increase sales.