Bilingual Medication Specialist

Suvida Healthcare•Fort Worth, TX

11d

About The Position

The Medication Specialist supports pharmacy- and medication-related operations to enhance the quality of care for Suvida patients. The role supports clinical staff and patients through medication management, program integration, and practice transformation. It coordinates communication among patients, pharmacies, and clinical staff to identify, resolve, and prevent medication-related problems, and serves as a subject matter expert in areas such as refills, prior authorizations, and medication adherence best practices. The position also supports care coordination, medication reconciliation, quality improvement initiatives, and integration of Suvida clinical programs into practice workflows. The Medication Specialist is expected to provide prompt, professional, and empathetic service and to work independently, solve problems, and make timely, sound decisions. Suvida Healthcare provides equal employment opportunities and prohibits discrimination and harassment based on protected characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements

At least 5 years of retail or community pharmacy experience.
Advanced proficiency with Microsoft Office platforms, including Word, Excel, and PowerPoint.
Bilingual and bicultural in English and Spanish.
High school diploma or GED.
CPhT degree or equivalent education in healthcare.
Active, unrestricted CPhT license in Texas, or ability to obtain one.
Verbal and written communication, interpersonal relationship, and problem-solving skills.
Ability to work independently, solve problems, and make sound decisions in a timely manner.

Responsibilities

Review, document, and conduct outreach to patients, pharmacies, and clinical staff regarding Star/HEDIS opportunities.
Navigate multiple systems and sources of information, including pharmacy and EHR systems, to ensure accuracy across medication stakeholders.
Work with staff and patients to identify, resolve, and prevent medication-related barriers to adherence and access.
Partner with leadership, administrative staff, and clinical staff to identify trends and strategies that support best practices in medication adherence and access.
Assist clinical pharmacists with care coordination and medication reconciliation as needed.
Maintain knowledge of pharmacy-related HEDIS/STAR measures.
Participate in quality improvement programs and initiatives driven by clinical needs.
Use pharmacy benefit manager resources and maintain knowledge of health plan pharmacy benefits.
Maintain knowledge of refill and prior authorization workflows.
Assist in developing and presenting educational materials for patients and providers.
Understand Suvida’s clinical programs and identify opportunities to integrate programs and resources into practice workflows to optimize patient experience, improve care quality, and positively affect resource utilization.
Provide patients with prompt, professional, and empathetic service.