Bilingual Medical Assistant (Part-Time)

Oscar Health•Remote, AZ

3d•Remote

About The Position

Oscar Medical Group is hiring a Bilingual Medical Assistant to support its Oscar Virtual Care Team. The Medical Assistant provides assistance to a Care Team of physicians and Advanced Practice Providers (APPs), collects relevant medical information from patients, and performs administrative tasks related to the practice and patient needs. This is a remote position for candidates residing in Arizona, Arkansas, California, Colorado, the District of Columbia, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Work is completed from a home office, with occasional travel potentially required for team meetings and company events. Pay is $21.50 per hour.

Requirements

Medical Assistant certification.
At least 1 year of experience working as a Medical Assistant in a primary care, urgent care, or multi-specialty clinic.
Spanish fluency; candidates must complete verbal and written proficiency exams.

Nice To Haves

Experience in a virtual practice environment.

Responsibilities

Provide live video virtual check-in and check-out support for patients.
Provide live phone and messaging support for patients.
Support the Care Team, including virtual physicians, APPs, and RNs.
Plan for each patient's medical needs, from initial outreach and care coordination through resolution.
Assist with the order process, including sending requisition forms and coordinating referrals.
Follow up with providers after referrals, including collecting patient notes from providers.
Schedule follow-up care appointments with patients.
Call providers and facilities to clarify information and help solve complex cases.
Coordinate with internal and external parties, including laboratories, imaging facilities, pharmacies, and vendors, to ensure patient needs are met.
Comply with applicable laws and regulations.
Perform other duties as assigned.