Bilingual Medical Assistant - Sharpstown Health Center

Memorial Hermann Health System•Sharpstown, FL

About The Position

The Bilingual Medical Assistant performs direct and indirect patient care as outlined in the Skills Inventory, under the direct or indirect supervision of a physician. The role provides care within the medical assistant’s scope and according to the needs and age of the patient population served, following Practice policies and procedures. The position supports physicians and the healthcare team by collecting and documenting patient information, preparing patients for examinations, assisting with and performing treatments and procedures, administering medication as directed, collecting specimens, and coordinating referrals and outside test orders. It also includes patient communication, appointment triage, prescription calls, room stocking, and documentation in the patient medical record. The Medical Assistant is expected to promote safe, compassionate, personalized, and efficient care while meeting professional development and organizational requirements.

Requirements

Medical Assistant Certification from an accredited school; clinical education and/or experience may be substituted for the certificate.
Current CPR certification within 30 days of hire.
Ability to understand written instructions and perform basic mathematical calculations.
Demonstrated skills for the assigned specialty area or function, or assigned procedures.
Ability to perform duties requiring prolonged standing, walking, stooping, bending, and lifting.
Knowledge of OSHA and CLIA, HIPAA, general office tasks, and filing systems.

Nice To Haves

One year of clinical experience in a designated specialty area preferred.

Responsibilities

Perform advanced direct and indirect patient care under the direction of a physician, as specified in the Skills Inventory and according to the needs and age of the patient population served.
Assist in planning and implementing direct patient care and document care in the patient medical record according to Practice policies and procedures.
Collect patient and family information according to Practice protocol, including biophysical, psychosocial, developmental, cultural, medication, allergy, and environmental information, both current and historical.
Collect and document vital signs, height, weight, and chief complaint, recording information accurately and promptly.
Provide general patient care, prepare patients for examinations, assist providers with treatments and procedures, perform treatments and procedures, and call in prescriptions.
Take patient phone calls, offer advice, triage appointments, and stock rooms.
Ensure patient care is directed by a physician, remains within the scope of a medical assistant, and is performed and documented according to Practice policy and procedure.
Assist physicians in meeting patient and family learning needs and communicate with physicians and healthcare team members to support quality care.
Administer medication as directed using the five rights.
Process and coordinate referrals and orders for outside tests as directed by a physician, and report results to patients as directed by the physician.
Collect specimens.
Promote safe care for patients, staff, and visitors and comply with Memorial Hermann policies, procedures, and standards, including expectations for time management, supply management, productivity, and service quality.
Support professional growth by meeting mandatory and continuing education and skills competency requirements; support department goals and serve as a preceptor, mentor, and resource to less experienced staff.
Demonstrate commitment to compassionate and personalized care and model Memorial Hermann’s service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
Perform other duties as assigned.