Bilingual Legal Intake Specialist
Apex Staffing•Little Rock, AR
•Onsite
About The Position
Join one of Arkansas’s leading personal injury firms as a Bilingual Legal Intake Specialist (Spanish/English) — the first point of contact for potential clients. If you thrive in a fast-paced, high-volume environment and love providing exceptional customer service, this is the role for you!
Requirements
- Prior inbound customer service experience/call center experience
- Strong problem-solving skills and sound judgment under pressure
- Proficient in MS Office; type at least 55 WPM
Nice To Haves
- Bilingual (Spanish/English) a plus!
Responsibilities
- Answer inbound calls for a multi-location practice
- Make outbound follow-up calls to potential clients
- Create and manage intake files; collect and record client information
- Open new cases in case management software
- Assist with administrative tasks: filing, faxing, sorting, and distributing mail
Benefits
- Excellent benefits
- PTO
- holiday pay
- retirement plan
- plenty of growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
