Bilingual Intake Specialist

Merakey • Fort Worth, TX

8h • Onsite

About The Position

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Small Hands Big Hearts, a Merakey Company, we strive to Help Every Angel Reach Therapeutic Success. We are seeking an Intake Specialist to join our team at our program in Fort Worth, TX. Earn $18.06 per hour plus full benefits.

Requirements

• Minimum high school diploma or GED
• Bilingual- English and Spanish
• Valid driver's license and reliable transportation

Responsibilities

• Match therapists to clients coordinating area and need
• Contact health plans or payers to gather policy benefits/limitations and complete eligibility and benefits verification to ensure services provided will be covered by the insurance.
• Confirm and ensure the accuracy of data and documents and all communication in computer database
• Respond in a timely manner to all referrals and enter into software database
• Alert appropriate team members regarding late or missing documents required.
• Establish and maintain positive working relationships with patients/clients, and all colleagues and therapists
• Work with team, therapists, and patients to identify potential solutions as problems are identified with payer sources.
• Maintain the confidentiality of patient/client and agency information at all times
• Gain knowledge of applicable payer guidelines and provide documentation of eligibility, benefits, and authorizations
• Conduct all business activities in a professional and ethical manner

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED