Bilingual Intake Specialist - Part Time

Zinda Law Group, PLLC•Austin, TX

About The Position

Zinda Law Group, a rapidly growing, elite personal injury law firm, is looking for an Intake Specialist to join our growing team! Our Intake Specialists conduct fact-finding interviews with prospective clients to determine if the potential case falls within the scope of our practice areas. If you're outgoing, great on the phone, and take pride in helping people, this is the job for you! At ZLG, we pride ourselves on our skills, compassion, and commitment to helping those in need. Around here, we do things differently; we are innovative and use cutting edge technology. This year our firm was recognized by the Austin Business Journal as one of the 50 Fastest Growing Companies in Central Texas. This is a great opportunity for recent college graduates or customer service-oriented professionals looking to gain experience in the legal industry.

Requirements

Bilingual in Spanish
Capable of working in a fast paced environment
Excellent communication skills, both written and verbal
Outgoing and looking forward to working as part of a team
Ability to maintain confidentiality
Strong multi-tasking skills
Proficient in Microsoft Office
Reliable internet connection

Nice To Haves

Sales experience preferred
Previous work in a law firm a plus
College degree preferred, not required

Responsibilities

Monitor all inbound marketing lead sources and follow up with potential clients
Handle incoming phone calls from prospective clients
Collect appropriate information and provide concise fact summaries, both written and verbal
Collaborate with attorneys at every level of the Firm to discuss case summaries
Input and track appropriate data into CRM system
Sign up new clients and handle all new case documentation