Bilingual Inside Sales Representative

8784884 Canada Inc • Ottawa, ON

7h • CA$40,000 - CA$60,000 • Onsite

About The Position

CFT Recycling is seeking a motivated and results-driven Bilingual Inside Sales Representative to join our growing Sales team. Reporting to the Director of Sales, you will drive business growth by qualifying inbound and outbound leads, engaging prospective clients, and scheduling appointments for our Outside Sales Representatives. Compensation: $40,000 base salary plus performance-based commission, with OTE of $40,000–$60,000 annually. Earn $5 per qualified appointment booked, plus an additional $15 per prospect converted into a customer generating revenue.

Requirements

• High school diploma or GED required
• 1–3+ years of experience in inside sales, lead generation, telemarketing, or a customer-facing sales role.
• Experience using Salesforce CRM or a similar customer relationship management platform.
• Previous sales experience is required
• Strong verbal communication skills with a confident and professional phone presence.
• Excellent relationship-building and customer service skills.
• Highly organized with exceptional time management abilities.
• Comfortable working in a fast-paced, high-volume sales environment.

Nice To Haves

• post-secondary education in Business, Sales, Marketing, or a related field is considered an asset.
• Experience in recycling, waste management, logistics, transportation, industrial services, or related industries is considered an asset.
• Bilingual (English/French) is considered an asset.

Responsibilities

• Generate and qualify inbound and outbound sales leads through phone outreach and Salesforce CRM.
• Schedule qualified appointments for Outside Sales Representatives and coordinate calendars.
• Build relationships with prospective customers by understanding their business needs and presenting CFT Recycling's services.
• Maintain accurate and up-to-date customer records, activities, and pipeline information in Salesforce CRM.
• Follow up on leads from marketing campaigns, website inquiries, referrals, and trade shows.
• Communicate professionally with decision-makers, handle objections, and provide exceptional customer service.
• Manage a high volume of inbound calls and assist customers with inquiries related to metal, vehicle, and tire recycling, auto parts, and related services.
• Collaborate with the Sales team to support pipeline growth and achieve sales targets.
• Track and report key sales metrics, including calls made, appointments booked, and lead conversion activities.

Benefits

• Group benefits plan – includes medical & dental care
• 3 weeks paid vacation per year
• Employee Rewards & Recognition Program
• Two company-wide employee appreciation events each year
• Years of Service Awards
• Hiring referral bonuses
• Growth opportunities in a sustainability-driven company
• Make a real impact on your community and the environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED