Bilingual Inside Sales Representative

Verizon • Irving, TX

4d • $54,000 • Remote

About The Position

When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing… Generating sales helps our business grow, and you’ll help us achieve continued growth by providing exceptional customer service. As a Work from Home Inside Sales Representative, you'll take inbound calls from potential customers in response to promotional communications. You’ll also make some outbound calls to customers who are eligible for new promotions. You’ll help our customers understand how our wireless services will enable them to play, work, and live better all while working in a commissions-based environment, and remotely from the convenience of your home office.

Requirements

• One or more years of work experience.
• One or more years of customer service experience.
• Bilingual Fluency in both English and Spanish.
• Willingness to work in a sales commission-based environment.
• Willingness to work evenings, weekends, and holidays.
• Meet all home office requirements listed below.
• Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.
• A dedicated quiet, private workspace.
• The ability to self-manage in a remote work environment, including setup of company-provided computer equipment and ongoing proactive, skilled, and effective management of your home network and connections.
• Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.
• Bilingual fluency in English and the following language(s) are required: Spanish

Nice To Haves

• Based on the required in-person periodic center collaborations of this role, candidates should live in Texas within a 75 mile radius of our listed hub location.
• An Associate's Degree.
• Experience handling inbound and outbound customer calls to achieve sales.
• The ability to work effectively in an at-home environment independent of immediate supervision.
• Experience solving customer problems in a work-from-home environment.

Responsibilities

• Generate sales by using your passion for cutting-edge technology and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.

Benefits

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Participation in Verizon's Stock Together award program
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives.
• Five weeks of paid time off (vacation, holidays, personal days).
• 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off).
• Up to $8K per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel and more.
• medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• matched 401(k) savings plan
• up to 8 company paid holidays per year
• up to 6 personal days per year
• paid parental leave
• adoption assistance
• tuition assistance
• premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• up to 15 days of vacation per year, which grows with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree