Bilingual Inside Sales Representative

General Technologies, Inc.Stafford, TX
Onsite

About The Position

We are looking for a bilingual Inside Sales Representative who will be a key account manager for their assigned accounts and will be responsible for processing orders, preparing correspondences and to fulfill customer needs to ensure customer satisfaction.

Requirements

  • 2+ years of previous experience in inside sales
  • Strong phone presence and experience
  • Proficient in Excel
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to work in a high paced, team oriented environment
  • Bilingual (English & Spanish)

Nice To Haves

  • Experience in the manufacturing industry is preferred, but not required

Responsibilities

  • Assists every customer in a timely manner
  • Manages orders taken by phone, fax and email, ensuring accurate data entry into the order management system
  • Processes customer orders in a courteous, efficient and timely manner
  • Organizes workflow to meet customer deadlines
  • Manages inbound and outbound phone calls professionally, efficiently and with good communication skills
  • Attends to customer questions, complaints and concerns immediately, and facilitates satisfactory resolution
  • Understands and appropriately uses corporate pricing systems to quote customers
  • Reviews quotes and orders for accuracy
  • Confirms all costs with vendors in the case of special orders
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