Bilingual HR Coordinator (Term)

People Corporation•Toronto, ON

8d•Hybrid

About The Position

We are seeking a Bilingual HR Coordinator (Term) to join our team in Winnipeg, MB or Toronto, ON. As a key member of the HR Shared Services team within the People Corporation Human Resources department, this role, reporting to the Manager, HR Shared Services, provides front line HR Services to provide first level inquiry management and resolution to People Leaders and Employees across Canada. The HR Coordinator prepares employment agreement or letters and completes data and transaction processing for core process where service and automation is not available through Workday HCM. This role requires exceptional organizational and problem-solving skills to manage competing priorities and time sensitive activities efficiently and effectively. This role requires proficient French and English communication skills, both written and verbal, along with a high level of proficiency in MS Office. The Bilingual HR Coordinator will have access to confidential and private employee and company information. The ability to maintain confidentiality and discretion is essential.

Requirements

Post-secondary education in Human Resources required
Minimum of 2 years experience in a similar role required
Fluency in both English & French (written & spoken) is required
Knowledge of provincial employment legislation and HR best practice
To demonstrate a ‘customer-centric’ approach to problem-solving and gather feedback to implement continuous improvements
Strong collaboration and teamwork across HR and other departments to enable operation and successful service delivery
Strong analytical and critical thinking skills, and the ability to creatively solve problems
Effective prioritization skills to manage competing priorities and complete projects within timelines and ensuring all deliverables are met
Exposure to HR digital solutions and knowledge of HR transactional processes
Experience with HR systems (Workday preferred) required
Strong attention to detail to ensure completeness and quality of information entered in Workday
Extensive experience with Microsoft Office, including Word, Excel, SharePoint, PowerPoint, Teams, and Outlook
Ability to be work in a hybrid work environment (minimum of 3 days per week on site)

Nice To Haves

CPHR or similar designation an asset

Responsibilities

Provide day-to-day operational HR support in a fast-paced environment, addressing employee and leader inquiries across multiple priorities and channels.
Manage and triage the English and French HR Support inboxes, escalating issues to HR Business Partners or other departments as required.
Deliver clear guidance on HR policies, leaves of absence, and general inquiries, ensuring consistent and accurate support across the organization.
Respond to data and documentation requests from Legal and HR Business Advisory teams, maintaining confidentiality and accuracy.
Support the Workday user community by resolving access issues, directing users to digital self-service tools, and escalating technical questions as needed.
Monitor and escalate issues within HR business processes in Workday, analyze delay trends, and recommend improvements to enhance user experience.
Coordinate and facilitate HR onboarding activities including preparing offer and employment letters, delivering virtual onboarding sessions, and tracking new hire documentation.
Maintain and update employee data, onboarding trackers, and personnel records to ensure accuracy, compliance, and seamless cross-team workflows.
Track and manage Individual Emergency Response Plans (IERPs), including new entries, renewals, expiry dates, and accessibility reporting.
Collaborate with HR Business Partners on the preparation and coordination of employee accommodation plans while ensuring confidentiality and appropriate stakeholder notification.
Regularly review and maintain content on the HR Connect SharePoint site in coordination with the Centre of Excellence to ensure up-to-date HR resources.
Prepare and distribute HR reports on a biweekly/monthly basis and support broader HR projects through data tracking, reporting, and documentation.
Perform data entry and transaction processing in Workday where self-service options are not available, ensuring data quality and timely completion.
Introduce HR Support Services to new acquisitions.
Partner with the HR Shared Services Manager to coordinate materials, forms, and communications for new HR programs or initiatives, documenting procedures as needed.