Bilingual Homecare Branch Supervisor (Team Lead)
About The Position
Abcor Home Health is expanding its Chicago North Side office and is seeking a proactive and results-driven Bilingual Homecare Branch Supervisor (Team Lead). This role is not a passive coordination position; it requires a system architect capable of managing a high-volume caseload, leading a dedicated team of caregivers, and maximizing branch utilization. The ideal candidate will possess the resilience to thrive in the fast-paced Chicago market and the diligence to maintain high audit-readiness. Abcor Home Health is a family-owned company with 20 years of experience, known for its integrity and compassion, and seeks partners who are eager to grow with the company.
Requirements
- Professional fluency in Spanish is required to serve our diverse North Side community.
- Two years of supervisory experience.
- You don't wait for a crisis; you identify bottlenecks and build systems to fix them.
- Proficiency in Microsoft Office and a "data-first" approach to managing caseloads.
- High School Diploma required.
Nice To Haves
- Homecare leadership is a massive plus.
- Familiarity with the Illinois homecare landscape (CCP, MCO, or VA) is highly preferred.
- Bachelor’s degree in a related field preferred.
Responsibilities
- Optimize Utilization: Proactively manage schedules to ensure that every authorized hour of care is delivered and billed.
- Lead with Impact: Supervise and coach a team of caregivers, ensuring they feel supported while maintaining high accountability.
- Relationship Management: Serve as the critical liaison between families, caregivers, and high-stakes referral sources (IDOA, MCOs, VA).
- Regulatory Mastery: Ensure every client and employee file is "audit-ready" according to IDOA, IDPH, and DHS-ORS provisions.
- Solve the Puzzle: Navigate the complex geography of Chicago to create efficient caregiver-client pairings that minimize travel and maximize service.
Benefits
- Performance-Driven Compensation
- Base Salary: $55000 per year - $65000 per year (Based on experience).
- Monthly Performance Bonus: Up to $1,000 per month ($12,000/year) based on utilization and compliance KPIs.
- Total Earning Potential (OTE): Up to $77,000+ per year.
- Full Benefits: Medical, dental, vision, life, and disability (Available 1st of the month after 30 days).
- Secure Future: 401(k) with company match.
- Time Off: 13 PTO days in your first year + Paid Company Holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
11-50 employees
