Bilingual Health Coach - Aspire Health

Montage Health•Monterey, CA

About The Position

Aspire Health, owned by Montage Health and Salinas Valley Memorial Healthcare System, works to improve the health of Monterey County community members through wellness initiatives and coordinated care. It uses preventive services, technology, and interdisciplinary care teams to support healthcare providers and payers in managing population health. The Bilingual Health Coach works directly with members of managed care contracts and the greater Monterey County community to improve health outcomes through disease management and wellbeing services. Using evidence-based health behavior-change strategies, the coach identifies condition-specific lifestyle modification opportunities, establishes goals and action plans, and collaborates with multidisciplinary internal and external teams to provide support and resources. The position contributes to individual health empowerment and community-based health goals.

Requirements

  • Bilingual in English and Spanish.
  • Bachelor’s degree in a health-related field, such as health promotion, public health, nutrition, or kinesiology.
  • At least two years of experience providing impactful health promotion or disease management services; clinical setting preferred.
  • Knowledge of managed care concepts, health promotion strategies, motivational interviewing, the transtheoretical model, and other behavior-change tools.
  • Strong commitment to teamwork, with the ability to contribute expertise and follow leadership directives.
  • Ability to thrive in a continually evolving environment.
  • Strong verbal and written communication skills.
  • Strong organizational and prioritization skills.
  • Strong proficiency in Windows-based database applications.
  • Ability to work independently and manage a large caseload with minimal supervision.
  • Exceptional problem-solving and customer service skills.
  • Ability to establish rapport effectively with patients, providers, and stakeholders in person and through telephone or online modalities.

Nice To Haves

  • Health Coach certification recognized by the National Board of Health and Wellness Coaches (NBHWC).
  • ACSM, CHES, or related certification.
  • Experience working in a healthcare setting and/or documenting in electronic medical records.

Responsibilities

  • Use behavior-change and motivational interviewing skills to assess readiness for change, facilitate short- and long-term goal setting, address barriers, and provide health education aligned with clinical guidelines and national evidence-based criteria.
  • Facilitate group coaching and education classes on disease prevention, disease management, and condition-specific lifestyle strategies for diverse populations.
  • Track, report, and improve health outcomes for an assigned patient caseload.
  • Support outreach, engagement, and enrollment for Aspire Health wellness programs and population health needs.
  • Collaborate with Aspire Health team members, physician offices, and community partners to address patient needs and coordinate resources for health self-management.
  • Document according to standard workflows and run reports to identify, take action on, and monitor patients in the Electronic Medical Record (EMR) and other technology tools.
  • Design, innovate, implement, and evaluate curriculum at the request of internal and external partners.
  • Perform other duties as assigned.
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