Bilingual Front Office Staff

Keystone Rural Health Center • Chambersburg, PA

4d • Onsite

About The Position

Keystone Behavioral Health is seeking a friendly, organized, and dependable Bilingual Front Office Staff member to join our team. This position serves as the first point of contact for our patients and plays a vital role in providing exceptional customer service while supporting the daily operations of a busy behavioral health practice. The ideal candidate is detail-oriented, possesses excellent time management and communication skills, and thrives in a fast-paced environment. A strong commitment to teamwork and patient-centered care is essential.

Requirements

• High School Diploma or GED equivalent required
• Bilingual Skills: Excellent ability to communicate fluently in both verbal and written form in the English and Spanish language is required.

Nice To Haves

• Previous medical office experience preferred
• Strong computer and customer service skills

Responsibilities

• Greeting and assisting patients in a professional and compassionate manner
• Scheduling appointments and managing provider calendars
• Verifying insurance coverage and obtaining necessary authorizations
• Updating patient demographic and insurance information
• Collecting copays and other patient payments
• Answering and directing telephone calls
• Checking patients in and out for appointments
• Maintaining accurate patient records and ensuring confidentiality
• Assisting with other administrative duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED