Bilingual Front Office Administrator

Women's Imaging Specialists • Lawrenceville, GA

4d • $18 - $19

About The Position

Welcome patients to our Women’s Imaging Specialists facility in a friendly and professional manner Verify patients’ identity by drivers’ license and insurance card; verify that insurance is effective Assist patients with intake forms, both paper and electronic Manage the daily appointment schedule and communicate to clinicians any exceptions/additions/inconsistencies to the schedule Make outbound phone calls to remind patients of upcoming appointments; rescheduling appointments when necessary Schedule new and existing patients Scan, fax and file documents as needed assuring all documents are in their proper places Master Infinitt scheduling software Access Excel spreadsheets to add, omit, and create data regarding productivity using Sharepoint Provide patient education when necessary Maintain a clean and orderly waiting room Complete general office duties when assigned Complete all assigned trainings

Requirements

• One (1) year medical office experience
• Bilingual in English and Spanish
• Proficiency in Excel, Outlook, TEAMS, SharePoint, and Word
• Keen attention to detail
• Exceptional time management skills
• Exceptional conflict resolution skills
• Customer service training, either on-the-job or through a certificate program
• Ability to travel to other WIS sites on occasion
• Ability to sit for hours at a time typing on a computer keyboard
• Ability to walk, bend, and lift up to 20 pounds

Responsibilities

• Welcoming patients in a friendly and professional manner
• Verifying patient identity and insurance
• Assisting patients with intake forms
• Managing the daily appointment schedule
• Communicating schedule exceptions to clinicians
• Making outbound calls for appointment reminders
• Rescheduling appointments
• Scheduling new and existing patients
• Scanning, faxing, and filing documents
• Mastering Infinitt scheduling software
• Accessing Excel spreadsheets for data management
• Providing patient education
• Maintaining a clean waiting room
• Completing general office duties
• Completing assigned trainings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed