Part Time - Bilingual Front Desk (New Bedford)

DENTAL DREAMS•New Bedford, MA

4d•Onsite

About The Position

Dental Dreams in New Bedford, MA is hiring Bilingual Receptionists to join their team. This role focuses on scheduling appointments, supporting operational goals, and delivering excellent customer service. The position is currently part-time with the possibility of full-time hours in the future. The ideal candidate will be fluent in Spanish or Portuguese, possess strong customer service skills, and be available in the afternoons and on Saturdays.

Requirements

Bilingual - Spanish or Portuguese
Customer Service experience
Part time / Saturday availability

Nice To Haves

Dental Receptionist experience
Dentrix and/or Eaglesoft

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with an emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans