Guest Services - Front Desk Agent - New Bedford Harbor Hotel, New Bedford
Lafrance Hospitality•New Bedford, MA
•Onsite
About The Position
New Bedford Harbor Hotel is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Agent. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills.
Requirements
- Hotel experience a plus
- Multitasking
- Customer service skills
- weekend availability is required
Nice To Haves
- Possibility to cross train in other departments of the hotel
Responsibilities
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the telephone in a professional manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
Benefits
- DailyPay, which allows you to get paid any day you prefer
- Referral Bonus Incentive
- Retention Bonus Incentive
- Brand Wide Room Discounts
- Company Wide Room Discount Program
- Annual Review Program
- Extensive Room for Growth
- Paid Training
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
