Guest Services - Front Desk Agent - New Bedford Harbor Hotel, New Bedford
Lafrance Hospitality•New Bedford, MA
•Onsite
About The Position
New Bedford Harbor Hotel is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Agent. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills. We also have DailyPay, which allows you to get paid any day you prefer And if you refer someone to join our team, you could earn up to $500!
Requirements
- Multitasking
- Customer service skills
- Possibility to cross train in other departments of the hotel
Nice To Haves
- Hotel experience a plus
Responsibilities
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the telephone in a professional manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
Benefits
- DailyPay
- Referral Bonus Incentive
- Retention Bonus Incentive
- Brand Wide Room Discounts
- Company Wide Room Discount Program
- Annual Review Program
- Extensive Room for Growth
- Paid Training
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
