Bilingual Dental Front Desk

Clinica Family Health • Lafayette, CO

9h • $21 - $27

About The Position

Must be bilingual in Spanish and English. You will provide the pro-active front office support of the dental team in creating a great customer experience for the patient. They will also help Dentists communicate virtually with patients.

Requirements

• High School diploma or GED.
• One year in a dental facility desired.
• Bilingual in Spanish and English required.
• Basic computer, math, written and phone skills.
• Ability to work under pressure and handle multiple tasks at one time.
• Ability to meet deadlines on time.
• Excellent customer service and organizational skills.
• Sensitivity to low income, ethnic minority community is required.
• Able to flourish in a team management system.

Nice To Haves

• One year in a dental facility desired.

Responsibilities

• Accurate collection and balancing of patient payments.
• Quality scheduling of patients.
• Accurate preparation for the patient visit.
• Excellent customer service upon patient arrival and during the visit.
• Follow appropriate telephone protocol for patients and employees and vendors.
• Initiate, update and maintain electronic dental record.
• Dental health record related tasks including but not limited to scanning and transferring paper records into the EDR.
• Assist in the coordination/communication regarding patient care between front and back offices (i.e. when there is a security issue, patient concern, etc.).
• Maintenance of confidentiality.
• Facilitation of patient flow.
• Maintain cultural sensitivity during the patient visit.
• Assist other pod members whenever possible.
• Oversee appropriate cleanliness and activity in patient lobby.
• PAR related duties.
• Reception and appropriate distribution of all clinic deliveries.
• Report signs of abuse/neglect to a clinic manager.
• Register patients into NextGen and update family members and any changes in patient status.
• Support the Dental team with all planned care initiatives.

Benefits

• Comprehensive Benefits: Medical Dental Vision FSA/HSA Life and Disability Accident/Hospital Plans Retirement with Employer Contributions
• Vacation, sick, and extended illness time off options
• Open communication with leadership and mission-focused engagement
• Training and growth opportunities with a supportive team invested in your success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED