Bilingual Dental Customer Service Representative – We're Hiring!

Greater Philadelphia Health Action • Philadelphia, PA

6d • Onsite

About The Position

Greater Philadelphia Health Action, Inc. is a non-profit healthcare organization committed to providing compassionate and affordable healthcare services. GPHA is one of the largest Dental providers in Philadelphia and the Tri-state area. We are presently seeking full-time Dental Customer Service Representatives. The ideal candidate should be energetic, outgoing, and possess growth potential. This role is crucial for maintaining a smooth office and patient flow, facilitating productivity, and ensuring a congenial working environment.

Requirements

• Must be ambitious, positive, talented, and friendly
• Ability to multi-task
• Must be a high school graduate
• Computer literate with Microsoft Word, Excel, Outlook, and PowerPoint
• CPR Certification required or can be provided
• Must possess the ability to interact with people of diverse cultures and languages effectively to obtain necessary information
• Traveling and rotating Saturdays are required

Nice To Haves

• At least one year of customer service experience
• Dental front desk experience preferred

Responsibilities

• Pleasantly greeting patients and their guests
• Answering the Telephone
• Registering Patients
• Scheduling Appointments
• Provide a smooth office and patient flow
• Facilitate productivity

Benefits

• Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
• Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED