Bilingual Data Entry Specialist (6 month contract)

Cencora • Quebec, NT

6d • CA$38,100 - CA$56,540

About The Position

This is a 6-month contract position for a Bilingual Data Entry Specialist. The role involves creating and maintaining patient records in the CRM, executing administrative tasks, ensuring data integrity, and acting as a liaison between team members. The specialist will handle faxes, organize work schedules across multiple time zones, label and attach documents to the CRM, and be able to cover various shifts. Ad hoc duties may also be assigned.

Requirements

• Excellent computer skills
• Minimum 2 years experience in a similar administrative or data entry role
• High School Diploma or Post Secondary schooling preferred
• Technical vocational training or equivalent combination of experience and education
• 2 years directly related experience
• Ability to work autonomously
• Ability to provide assistance to team members during periods of increased workload
• Ability to recognize and question abnormal data and escalate if need be
• Ability to foresee and adjust scheduling and adjust workload
• Strong analytical skills
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
• Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces
• The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

Nice To Haves

• Experience with the SalesForce software (or experience with a CRM system) an asset
• Experience with the faxing software (MyFax or Right Fax) an asset
• Knowledge of medical terminology an asset

Responsibilities

• Create and maintain patient records in the CRM by ensuring information documented are accurate and updated regularly
• Execute administrative tasks critical to the progression of patients through the Program
• Ensure data integrity
• Act as a liaise between other members of the team
• Handling faxes (incoming/outgoing) accordingly and timely
• Organize work schedule to complement working hours in multiple time zones
• Labeling and attaching documents to the CRM
• Ability to cover various shifts
• Ad hoc duties as assigned

Benefits

• Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.
• Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
• Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED