Bilingual Customer Support Specialist (ENG + SPA)
About The Position
HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets. This is a full-time virtual (work-from-home) Customer Support contractor position in Mexico. You will be working with English-speaking and Spanish-speaking customers in the USA and Canada. We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.
Requirements
- Fluent in both English and Spanish.
- Tech-savvy.
- At least 1 year of experience in customer support or sales roles serving English-speaking customers.
- Must be available to work weekends (Saturday and Sunday).
- Must be able to pass a background check.
Nice To Haves
- Familiarity with Zendesk Support is a plus.
- Previous residence in the US is a big plus.
Responsibilities
- Provide customer support to English-speaking and Spanish-speaking customers in the USA and Canada.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
