Bilingual Customer Service Rep - Evans

Georgia Department of Public Health • Claxton (Evans County), GA

5d • Hybrid

About The Position

The Evans County Health Department is seeking a highly qualified candidate to fill the full-time, salaried position of Bilingual Customer Service Representative based in Claxton, GA. The Southeast Health District's mission is to promote and protect the health of people in Southeast Georgia, uniting with individuals, families, and communities to improve and enhance their quality of life. They have clinic locations in 16 counties in Georgia. As a member of the Southeast Health District, you will join a dedicated group of public health professionals. This role offers the opportunity to make a professional impact, enjoy workplace flexibility, work with a dynamic and diverse team, achieve career longevity through learning and development, and take part in a hands-on working culture. You will feel pride in where you work, being part of making an impact in public health alongside dedicated people.

Requirements

• Bilingual-Spanish/Haitian Creole.
• High school diploma/GED
• one (1) year of experience communicating information in a customer service setting are required.

Nice To Haves

• Strong computer skills, including experience with Microsoft Word, Excel, PowerPoint, and data entry.
• Experience in a public health environment
• Prior work in an office and/or clinic setting are preferred.
• Strong customer service skills
• Ability to communicate effectively with clients and the public.

Responsibilities

• Under limited supervision, performs a variety of administrative and clerical support functions requiring working knowledge of departmental policies, procedures, and operations.
• Provides customer service, guidance, and technical assistance to clients, staff, and the general public in support of Public Health programs.
• Serves as a bilingual resource by interpreting and translating orally and in writing for clients receiving health services across multiple program areas.
• Assists with researching, compiling, and analyzing program and operational data and prepares routine reports as required.
• Supports daily office operations and contributes to the efficient delivery of public health services.
• This position will travel between Evans County Health Department and the Candler County Health Department as needed.

Benefits

• Wellness breaks during the workday are authorized. Employees may utilize up to 30 minutes per workday for wellness activities, which can be taken as two 15-minute breaks or one 30-minute break.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED