Bilingual Customer Service Driver (Spanish)

Sherwin-Williams • Spearfish, SD

7d • Onsite

About The Position

The Bilingual Customer Service Driver works with wholesale and retail customers to understand their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role also delivers products from Sherwin-Williams stores to customers safely and on time using Company vans or pickup trucks. The position is part-time at Store #23071, 2411 Platinum Dr, Spearfish, SD 57783, with a stated pay rate of $17.00 per hour.

The role involves customer contact, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. Sherwin-Williams states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Be at least 21 years of age.
• Be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Have a valid, unrestricted driver's license.
• Be able to read, write, comprehend, and communicate in English.
• Be able to read, write, comprehend, and communicate in Spanish.
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.
• For current Sherwin-Williams employees: have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
• For current Sherwin-Williams employees: have completed all HR Cloud eLearning courses required for the current position.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.

Responsibilities

• Provide excellent sales service to support high customer satisfaction.
• Assist customers in person and by phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and in accordance with policies and procedures.
• Work toward monthly, quarterly, and yearly sales goals.
• Maintain accurate work order files and formulas.
• Retrieve appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Load, transport, and deliver items to customers safely and on time.
• Assist with loading and unloading items from vehicles.
• Maintain the store vehicle and alert the supervisor to repair or servicing needs.
• Follow assigned routes and time schedules.
• Follow applicable laws, traffic regulations, and safety procedures while driving.
• Prepare reports and other documents relating to deliveries.
• Operate equipment and machines, including cars, trucks, and forklifts.

Benefits

• The company describes a range of benefits intended to support health and well-being, career development, connection, retirement, health care, and commuting; eligibility and offerings are provided through the candidate benefits resource.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed