Licensed Bilingual Medicare Sales & Retention Agent (BCCA082426)
About The Position
One of the fastest growing departments at SelectQuote, agents have an engaging hybrid role that combines cross-selling and retention. As the only client-facing team to support all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits. Dynamic liaisons, agents serve as the first point of contact consumer advocates to acquaint clients with SelectQuote’s platform of products (Senior, Life, Auto & Home, Dental/Vision/Hearing, and Identity Theft Protection) ensuring they are not overpaying for insurance and maximizing savings. During peak times, agents also assist clients in enrolling in Medicare insurance products/the sales of Medicare plans. Bilingual agents will also work with our Spanish-speaking clients. This department focuses on post sale calls throughout each division to current policy holders, agents have the ability to enjoy a work/life balance outside of a traditional sales role.
Requirements
- Fluent in both English and Spanish (writing, reading, and speaking)
- Must already have an active Life & Health or Accident & Health Insurance Producer License.
- Prolonged periods of sitting at a desk and working on a computer
- Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date.
Nice To Haves
- Recent insurance or call center experience preferred
- Sales experience is beneficial but not required
Responsibilities
- Make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction.
- Guide members through utilization of plan benefits.
- Serve as the first point of contact consumer advocates to acquaint clients with SelectQuote’s platform of products.
- Assist clients in enrolling in Medicare insurance products/the sales of Medicare plans during peak times.
- Work with Spanish-speaking clients.
Benefits
- medical
- dental
- vision
- voluntary short-term disability
- company-paid long term disability
- company-paid life insurance
- accidental death & dismemberment (AD&D)
- 401(k) + company match
- 100% vesting after 4 years
- discretionary profit sharing
- paid time off
- floating holidays
- paid maternity leave
- paid parental bonding leave
- tuition reimbursement
- other paid leaves vary based on work location
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
