Bilingual Credit Analyst | Full-time

Iceberg Finance Group • Toronto, ON

7d • Hybrid

About The Position

iFinance Canada is a national leader in consumer financing, proudly serving Canadians since 1996. As part of the Iceberg Finance Group, our Quebec-based sister company with a Canada-wide footprint—we provide flexible financing solutions across various sectors, including healthcare, cosmetic, dental, and more. We're a fast-growing, forward-thinking organization that values innovation, performance, and teamwork. If you're a driven sales professional with a passion for building strong B2B relationships, this is your opportunity to make a significant impact. This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent. This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Requirements

• Fluent in both English and French – proficiency assessment will be required
• Great Customer service experience
• Excellent communication and problem solving skills, quick thinker
• Positive individual with very good attention to detail
• Must be able to work independently, as well as in a team environment
• Punctual, professional and reliable

Responsibilities

• Support approvers in the analysis of credit files
• Inbound/outbound calls to complete customer files
• Responding to customer calls and emails
• Data entry of customer files
• Credit adjudication (training provided)
• Providing superior professional service to valued clients

Benefits

• Growing company
• Positive environment with 12pm to 8pm shift
• In office work model with one day per week at home optional

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed