Bilingual Consumer Directed Care Skills Trainer (Haitian Creole or Spanish)

Mystic Valley Elder Services • Malden, MA

2d • Hybrid

About The Position

The Consumer Directed Program (CDC) Skills Trainer supports consumers who choose a consumer-directed model of service delivery within the guidelines of the Home Care, Senior Care Organization, and Veteran Administration programs and works collaboratively with the Care Managers and Geriatric Support Services Coordinators on CDC management. With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life, why not join the Mystic Valley Elder Services' Team!

Requirements

• An associate's degree in human services or related field; Bachelors' degree preferred; knowledge of the Personal Care Attendant or Consumer Directed Care programs a plus.
• Excellent interpersonal skills with demonstrated ability to communicate across all levels, including staff, family, and external partners.
• Ability to maintain confidentiality while working with sensitive information or in sensitive situations.
• Highly resourceful team player, with the ability to work effectively independently and as a team.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite.
• Bilingual Spanish, Haitian or Cantonese/Mandarin preferred.
• Private transportation required.

Responsibilities

• Process referrals for CDC by conducting home visits with consumers, surrogates and workers and completing the required forms.
• Submit the required paperwork to the fiscal intermediary and the human services department for enrollment.
• Train consumers, surrogates and workers on their responsibilities.
• Maintain good working relationships as a liaison with MVES staff, the fiscal intermediary staff, consumers, surrogates, and workers to resolve issues related to the CDC program.
• Provide case management to Veteran Directed Care (VDC) consumers, including intake, reassessments, and budget management, according to VDC Guidelines.
• Communicate effectively with the Veteran Administration staff.
• Maintain accurate and current documentation in the consumer record.
• Submit required information to the Veteran Administration staff, including budget plans, and contact forms.
• Participate in regular supervision meetings and fiscal intermediary meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree