Bilingual Community Relations Representative (English / Spanish)

Farris Motor CompanyJefferson City, TN
$50,000 - $125,000Onsite

About The Position

At Farris Jeep Chrysler Dodge Ram, we are seeking a bilingual professional fluent in English and Spanish to serve as a trusted connection between Farris and East Tennessee's Hispanic community. This role focuses on building relationships, trust, and creating exceptional customer experiences, rather than high-pressure sales. The ideal candidate enjoys helping people and is ready to build a rewarding career within a family-owned company that has been serving the community for nearly 100 years. Farris Jeep is experiencing significant growth, with over 1,000 customer inquiries monthly and a rapidly expanding Hispanic customer base, presenting a growing opportunity for this position.

Requirements

  • Fluent in English and Spanish
  • Friendly and approachable
  • Professional
  • Organized
  • Coachable
  • Positive attitude
  • Self-motivated
  • Passionate about helping people

Nice To Haves

  • Automotive experience is not required
  • Candidates often come from backgrounds in Banking, Retail, Hospitality, Restaurants, Customer Service, Healthcare, Insurance, Real Estate, Cell Phone Sales, Education, or Community Outreach.

Responsibilities

  • Welcome and assist English and Spanish-speaking customers
  • Respond to phone calls, text messages, and online inquiries
  • Schedule and confirm appointments
  • Help customers understand their vehicle options
  • Guide customers through the purchasing process
  • Build long-term relationships with individuals and families
  • Follow up after the sale to ensure complete satisfaction
  • Represent the Farris brand with professionalism and integrity

Benefits

  • Earn well over $100,000 annually
  • Up to $5,000 per month guaranteed pay
  • Weekly base salary
  • Aggressive commission plan
  • Monthly performance bonuses
  • Unlimited earning potential
  • No Sundays
  • No late nights
  • Paid training
  • Paid holidays and vacation
  • Healthcare benefits
  • Company-matched 401(k)
  • Employee discounts
  • Career advancement opportunities
  • Supportive team environment
  • Hands-on leadership and daily coaching
  • Opportunities to advance into leadership
  • A company that promotes from within
  • A workplace where you're treated with respect
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