Bilingual Customer Service Representative - Spanish-English

TTEC • McClellan Place, CA

4d • Remote

About The Position

Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business. This position requires that you reside within 50 miles of Sacramento, CA. We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

Requirements

• 6 months of customer service experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet (> 15mbps) may be required for some programs

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Benefits

• PTO
• tuition reimbursement
• health and wellness incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED