Bilingual Community Program Coordinator (Woodland Estates)

Project Access•Charlotte, NC

51d•$24 - $24•Onsite

About The Position

The Bilingual Community Program Coordinator designs and implements programs that enhance community life for residents of all ages. The role connects residents with services and develops targeted initiatives addressing community needs, working proactively and autonomously to support positive long-term outcomes. The coordinator implements programs in four areas: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building. Responsibilities include outreach, assessing resident needs, coordinating youth programs, facilitating workshops and events, connecting residents to community resources, supporting food distribution, partnering with property management and local service providers, and recruiting and overseeing volunteers and interns. The coordinator also publishes community communications, tracks social impact outcomes, and supports program budgets. This is a full-time, non-exempt position at Woodland Estates Apartments in Charlotte, North Carolina. The schedule is Tuesday through Friday, 10:00 a.m. to 6:30 p.m., and Saturday, 9:00 a.m. to 5:30 p.m. The wage is $24 per hour. Use of a personal automobile is required for obtaining supplies and donations and attending offsite meetings; mileage is reimbursed at the IRS rate.

Requirements

Bilingual English/Spanish proficiency is required.
Four years of experience in multifamily housing or related fields such as social services or community outreach, or a bachelor's degree in Social Work, Human Services, or a related field.
At least one year of experience in after-school programs or educational settings for youth.
At least one year of experience serving diverse populations, demonstrating cultural competency and community awareness.
Proficiency with Microsoft Office, including Excel, Word, Publisher, and Outlook.
Basic familiarity with Adobe Acrobat, Canva, Salesforce, and Concur.
Strong time-management, administrative, and organizational skills.
Self-starter with multitasking ability and strong communication skills.
Valid driver's license, clean driving record, and current automobile insurance.
CPR and First Aid certification, or ability to obtain certification within 90 days of hire.
Successful completion of a background check.
Able to perform minimal bending, walking, kneeling, reaching, and step climbing, and lift up to 30 pounds.

Responsibilities

Implement core programs and services that connect, engage, and empower residents across Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
Conduct outreach and survey resident needs through community engagement aligned with the four program pillars.
Coordinate and oversee after-school and teen programs, including homework assistance and educational enrichment activities.
Plan, prepare, and facilitate resident-facing workshops and group sessions; deliver core topics directly when external partners are unavailable.
Develop and maintain partnerships with local providers to deliver services and workshops.
Plan and facilitate community-building events that foster safe and meaningful relationships among community members.
Provide residents with information and referrals to community resources and services, including nonprofit partners working within the four-pillar framework.
Support community food distribution, including maintaining food bank partnerships and managing distribution.
Maintain strong relationships with the property management team and schedule regular communication sessions.
Conduct monthly outreach through door-to-door efforts, digital or virtual outreach, and presence in high-traffic locations.
Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
Use a personal automobile to acquire program supplies and donations and attend offsite meetings; mileage is reimbursed at the IRS rate.
Publish monthly newsletters and calendars of events.
Collect and submit program outcomes data, emphasizing social impact measures related to the four pillars.
Provide input on and adhere to budgets for resident service programs, including authority to use funds for contractors when needed.