Bilingual Collections Specialist
About The Position
At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mattresses. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers. Royal Furniture is seeking an experienced consumer debt collector to join our team at our corporate office in East Memphis! Responsibilities include contacting debtors by phone, skip tracing, setting up payment plans, and processing accounts for legal action when necessary.
Requirements
- Previous collections experience
- Bilingual
- Knowledge of FDCPA
- Experience with judicial attachments/repossession
- Experience initiating garnishment proceedings
- Ability to meet or exceed predetermined goals
- Professional communication skills, both orally and in writing
- Detail oriented with excellent organization and follow up skills
- Regular attendance is required
Responsibilities
- Contacting debtors by phone
- Skip tracing
- Setting up payment plans
- Processing accounts for legal action when necessary
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Medical
- Life insurance
- Holiday pay
- Employee discount
- Health savings account
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
