Bilingual Collections Specialist

Bracane CompanyDallas, TX
$50,000 - $65,000Onsite

About The Position

We're partnering with a growing Texas law firm seeking a customer-focused Collections Specialist who enjoys helping clients while maintaining professionalism and empathy. This role is ideal for someone who has experience in collections, customer service, or legal billing and enjoys building positive relationships with clients.

Requirements

  • Previous collections experience
  • Bilingual English/Spanish required
  • Strong phone communication skills
  • Professional and empathetic demeanor
  • High attention to detail

Nice To Haves

  • Experience in legal or professional services is a plus
  • Comfortable handling sensitive conversations
  • Goal-oriented
  • Organized
  • Positive attitude
  • Excellent customer service skills

Responsibilities

  • Contact clients regarding outstanding balances
  • Negotiate payment arrangements
  • Document account activity
  • Work closely with attorneys and office staff
  • Maintain accurate payment records
  • Resolve billing questions professionally

Benefits

  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
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