Bilingual Client Services Representative

Premier Pediatric Therapy • Marshall, TX

8d • Onsite

About The Position

Premier Pediatric Therapy is seeking a Bilingual Client Services Team Representative to join their team. This role requires the ability to work independently in a fast-paced environment and demands excellent time management skills. The position offers full-time and part-time options with flexible scheduling between 8:00 a.m. and 5:00 p.m., Monday through Friday. Candidates must be fluent in both English and Spanish.

Requirements

• Fluent in both English and Spanish, with the ability to communicate effectively
• Customer service attitude
• Excellent communication and organizational skills
• Working in a fast-paced environment
• 1 years of medical office experience

Responsibilities

• Answer phone calls and e-mails
• Greet patients and prospective patients
• Remind patients of upcoming appointments
• Schedule patients with clinical staff in a timely manner
• Communicate with patient families, service coordinators, and referral sources
• Follow up with MD offices and Insurance companies to confirm receipt of faxes and for authorization status
• Demonstrate customer service excellence in every encounter and provide a high level of compassionate customer service

Benefits

• BCBS Medical Insurance
• Dental insurance
• Vision insurance
• Aflac
• 401K plan
• 8-day paid holiday
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed