Bilingual Center Coordinator (English/Spanish)

Behavior Treatment & Analysis•Walnut Creek, CA
•$25 - $27

About The Position

The Bilingual Center Coordinator supports the center’s daily administrative and operational activities, helping maintain a welcoming, organized, safe, and professional environment for clients, families, and staff. Responsibilities include opening and closing the center, assisting with client check-in, coordinating administrative needs, maintaining inventory, monitoring facility maintenance needs, and supporting compliance with company policies and procedures. The coordinator works with different teams and departments to communicate operational changes, address center-related needs, and support efficient service delivery. The role also assists with center events, customer service, and administrative initiatives that contribute to the center’s performance and service quality. The schedule is Tuesday through Friday from 11:30 AM to 8:00 PM and Saturdays from 7:30 AM to 4:00 PM.

Requirements

  • Bilingual in Spanish.
  • Bachelor’s degree, preferably in a related field, and/or RBT Certification.
  • Driver’s license.
  • Fingerprint clearance from both DOJ and FBI.
  • Ability to work independently and take initiative.
  • Excellent written and verbal communication skills.
  • Highly organized and detail-oriented.
  • Ability to multitask and be flexible in assignments.
  • Self-motivation, initiative, and resourcefulness.
  • Compassion and understanding.
  • Knowledge or skills in team leadership, relationship development, solution-oriented problem solving, organization and planning, systems management, and project and personnel management.
  • Ability to multitask and prioritize in a busy, fast-growth environment.
  • Proficiency in MS Word, Excel, and PowerPoint.

Nice To Haves

  • One year of relevant experience.

Responsibilities

  • Ensure schedules are executed properly and communicate with the scheduling team about in-center cancellations or changes.
  • Greet and check in clients, provide customer service, and address client concerns or questions.
  • Maintain inventory of office and center supplies, order supplies as needed, and ensure they are well-stocked.
  • Monitor center maintenance needs and report issues to the Compliance Department for follow-up and resolution.
  • Answer front-desk phones, provide information about the center and its services, and direct questions to appropriate staff.
  • Collaborate on implementing and monitoring policies and procedures to support compliance with state and federal regulations and accreditation standards.
  • Help organize and coordinate center events, including workshops, open houses, and parent meetings.
  • Open and close the center and ensure parents and clients are well attended to.
  • Coordinate and collaborate with the team on scheduling, administrative work, and daily operations.
  • Ensure the center meets its financial goals.
  • Perform other administrative and miscellaneous duties as assigned to support efficient center operations.
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