Bilingual Case Manager - Housing Stabilization

Domestic Violence Intervention Services•Tulsa, OK

just now•Hybrid

About The Position

The Housing Stabilization Specialist serves as a staff member at will of Domestic Violence Intervention Services (DVIS). The Housing Stabilization Specialist provides inclusive and trauma-informed housing advocacy and case management services to clients. This position will also provide individual, family, and/or group services, including advocacy, linkage, referral, crisis intervention, education, and appropriate support services. Also, this position will facilitate the acquisition of resources and will participate in client advocacy. The majority of the stabilization services occur in the clients’ residences or are community-based.

Requirements

Bachelor’s degree in Psychology, Counseling, Social Work in a related field, or any equivalent combination of education and/or experience.
A minimum of one year of supervised experience working with individuals and groups in a social service or mental health environment.
A minimum of one year’s experience in property management engagement.
Proven computer skills, including Microsoft Office Suite, are necessary.
Requires dedication to diversity, equity, and inclusion, excellent organizational skills, written and oral communication skills, attention to detail, and ability to prioritize work and tasks.
Adaptability to produce and meet deadlines in a fast-paced, multi-task, and changing environment, with frequent pressure related to meeting deadlines and scheduling requirements.
Must be able to work independently and as part of a team.
Must have good negotiation skills and the ability to handle sensitive information with diplomacy.
Ability to act calmly and swiftly in a crisis situation.
Requires the ability to embrace, support, and integrate DVIS’s philosophies to promote and demonstrate DVIS’s commitment to diversity, inclusion, equity, and anti-racism.
Ability to communicate and understand in English effectively, in person, and in writing.
Ability to hear adequately in person and by phone, in personal and group settings, and function with periodic distractions such as people, telephone calls, and noise.
Ability to work with, and process information from, a variety of individuals and media (e.g., computers, projected images, printed materials), and occasional sitting and/or standing for long periods of time.
Mobility is necessary to access various offices and a wide variety of settings.
Mobility is necessary to perform a variety of tasks that involve intermittent standing, walking/traversing, sitting, stooping, kneeling, bending, and twisting, occasionally climbing stairs or using an elevator, and possibly reaching chest high and overhead for materials.
Ability to reach for, move, and/or lift up to 25 pounds and the use of hands to finger, handle, or feel objects, tools, or controls, including frequent repetitive movement such as extended periods of keyboarding.
Valid Oklahoma driver’s license.

Nice To Haves

Experience working with a nonprofit is strongly preferred.
Knowledge of or experience working with social justice issues, specifically intimate partner and gender-based domestic and sexual violence, and racial, class, gender, sexual orientation issues, and intervention/prevention services strongly preferred.
Experience applying an equitable analysis to all duties to achieve organizational goals and demonstrate DVIS’s commitment to diversity, inclusion, equity, and anti-racism preferred.
Diplomacy in confronting personal, individual, and internal discrimination requiring sharing and discussing personal identities relative to the work environment is strongly preferred.
Current CPR and First Aid certification preferred.

Responsibilities

Assist advocates and case managers in identifying and resolving client housing issues and landlord concerns in a timely manner.
Help clients meet the obligations of tenancy.
Act as a liaison with landlords/property owners.
Plan, coordinate, and advocate effectively multiple social services to meet the clients’ needs for successful long-term housing.
Help to improve clients’ daily living skills, as well as improving their physical and mental health.
Arrange referrals to appropriate resources to meet clients’ needs.
Assist in developing information support systems.
Help the clients increase their level of independence.
Increase residential stability.
Conduct outreach to recently housed clients.
Advocate with community resources to enhance continuity, accessibility, and accountability of services.
Assist the Rapid Rehousing program, as needed.
Responsible for coordinating and tracking RRH housing funds in accordance with grant and agency requirements.
Other assistance to support the overall goals of the department and organization.
Maintains up-to-date and accurate files for each client according to agency guidelines and current professional standards.
Attend meetings and training as requested by supervisor.