Housing Stabilization Specialist (Bilingual in Spanish Preferred)

Activate Care•Boston, MA

1d•Hybrid

About The Position

This is a hybrid role where applicants should reside within the Boston, MA area to be considered for this position. Activate Care is on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend. Activate Care has partnered with Metro Housing Boston of Massachusetts to provide supportive assistance to a rapidly growing number of unhoused families. The Housing Stabilization Specialist will act as a client advocate, conducts housing stabilization activities to ensure tenancy preservation for families who have transitioned into permanent housing across Massachusetts. This role will conduct minimum monthly outreach to families and landlords and engage in tenancy preservation activities where appropriate. This position requires regular on-site presence at the designated housing hub, and their assigned shelter location within Massachusetts. This position will require regular travel to various client locations during designated working hours. This position will focus on assisting families and individuals with their unique needs to maintain successful long-term housing. The Housing Stabilization Specialist will support housing initiatives, including but not limited to medical resources, school progress, and connecting families to other resources as appropriate.

Requirements

Minimum of High School Diploma is required
2+ years of experience providing intensive housing placement services preferred.
Must be fluent in English
Valid Massachusetts Drivers License and consistent, reliable personal transportation with the ability to travel throughout Massachusetts during working hours is required.
Previous experience working within Emergency & Family Shelters settings is preferred.
Experience working with individuals who have recently immigrated to the US.
Must be highly organized and self-directed with a proven ability to work with supervision on projects of a diverse nature.
Requires excellent interpersonal skills to communicate and work with staff and external partners of all skill and experience levels.
Experience in shelters, social services or related environments supporting people with housing navigation.
Strong in identifying problems and opportunities for improvement with plans for resolution.
Must be able to work collaboratively and create an atmosphere of trust and respect within project teams and with external partners.
Intermediate Computer skills: including Excel, pivot tables, lookup functions, etc. and other Microsoft Office products.
High sense of diplomacy to recognize politically sensitive issues.
Ability to take personal initiative and work independently, as well as part of a team.

Nice To Haves

Bachelor’s degree preferred.
fluency in Spanish is preferred.

Responsibilities

Conduct housing stabilization activities to ensure tenancy preservation for families who have transitioned out of CCA-supported family shelter sites into permanent housing
Demonstrate integrity and empathy by working with passion, commitment and honesty in the best interest of colleagues and members in a collaborative manner.
Conduct at minimum, monthly outreach to families
Conduct at minimum, monthly outreach to the landlord
Mediate relationships between client/family and landlord
Intervene if tenancy is endangered
Advocate for client/family with housing court
Routinely assess client/family needs as they evolve
Assist with medical care connections
Monitor family and children’s school progress
Document and update the Stabilization plan as required in ETO online platform
Document progress with ETO Touchpoints
Collaborate with case managers and housing navigation liaisons to ensure smooth transitions of family support
Other duties as assigned