Bilingual Case Manager-Economic Empowerment

HOUSTON AREA WOMENS CENTERHouston, TX
Onsite

About The Position

As the Bilingual Case Manager- Economic Empowerment Services you are responsible for providing comprehensive support with a focus on financial and career services both virtually and at our HUBs. Will assist non-residential clients in overcoming immediate economic barriers and securing long-term financial independence and safety by utilizing one on one financial empowerment services and a broad range of community services.

Requirements

  • Experienced in Microsoft Office specifically Word, Excel, Teams, and Outlook.
  • Bachelor's Degree in Social Work, Counseling, Psychology, Sociology, Education, or Criminal Justice.
  • A minimum of one year of experience in Case Management, Career Counseling, Job Development or similar in social services setting
  • Bilingual in both English and Spanish, able to read, speak, and write both languages fluently
  • Texas driver’s license with a good driving record; ability to travel to off-site locations utilizing 15 passenger Agency van, if applicable

Nice To Haves

  • Excellent attention to details
  • Demonstration of professional objectivity and appreciation for confidential information
  • Ability to follow instructions and to adhere to policies and procedures
  • Ability to prioritize tasks to meet individual and team deadlines
  • Has a growth mindset and is a good team player
  • Strong communication skills, both verbally and in writing.

Responsibilities

  • Provide one on one coaching to understand current financial needs and develop goals towards economic empowerment (increasing income, managing debt, improving career opportunities, building savings, acquiring assets)
  • Assessing needs
  • Setting goals/prioritizing
  • Connecting to resources and assisting with gaining access
  • Connecting to internal resources (trauma support, legal, housing, etc.)
  • Increase skills and knowledge
  • Long-term means of support (savings plan, housing, etc.)
  • Provide group training and or individual case management support to clients.
  • Learn and use the All-State Foundation Moving Ahead Curriculum through Financial Management and Career Empowerment education.
  • Develop relationships with community organizations and enhance existing partnerships that will support clients in meeting their goals (financial and job readiness, access to higher learning institutions, training, financial and employment coaching, taxes).
  • Attend necessary meetings and training.
  • Track stories and successes of the program through outcome tracking and reporting.
  • Perform all duties in a safe manner and in accordance with OSHA where applicable.
  • Report suspected child or elder abuse to DFPS.
  • Report unsafe activities/practices in all areas of the facility to the Operations Manager.
  • Mandatory Reporting: report suspected and prior abuse/neglect to the Texas Department of Family and Protective Services when appropriate
  • Other duties may be assigned

Benefits

  • Medical, Dental, Vision, Life and Disability Insurance Programs
  • Generous Paid time Off- 11 paid holidays per year, 3 personal holidays per year, 15 paid Vacation days per year, Approx 7 hours per month of accrued Sick days
  • 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee
  • Company paid Life Insurance
  • Company paid Long Term Disability
  • Employee Assistance Program
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