Bilingual Care Coordinator

UCFS Healthcare • Norwich, CT

3h • $44,000 - $47,000 • Hybrid

About The Position

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. We are currently seeking a Bilingual Care Coordinator who will be responsible for providing support services to families with high-risk children, regarding behavioral or emotional problems, parenting issues, and life stressors by developing and implementing bio-psycho-social assessments and services plans. Employees receive a 2,000 annual salary increase upon completion of the WRAP certification. UCFS Hours of Operation: Open 8:00am - 7:00pm; Hours Vary by Day & Location (We are also open on the 2nd and 4th Saturday of each month). Expected Schedule: Full-Time, 40 hours/week; Flexible.

Requirements

• Bachelors Degree in the Human Service field (such as Child Psychology, Social Work, Human Services) with a minimum of one years’ experience or training in social services OR 5 years of relevant Human Services experience
• Experience working with children and families with significant behavioral health need
• A valid driver's license and state mandated levels of auto liability insurance
• Eligibility to obtain a CPR certification within 30 days of hire
• Eligibility to earn a Wraparound certification as soon as possible, considering when statewide trainings are offered
• Fluency in Spanish
• Ability to continuously access an internet connection with 100 Mbps download and 20 Mbps upload speeds
• Ability for 65 – 70% travel within UCFS Healthcare’s service area
• Proficiency with Microsoft Suite, especially in Outlook
• Ability to provide a strength based, client-centered approach to the delivery of service
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong communication and teamwork skills
• Robust interpersonal expertise over digital, in-person, and verbal correspondence

Nice To Haves

• Home visiting experience highly preferred

Responsibilities

• Provide outreach and engagement to client upon referral to the program by conducting an initial phone intake process with the family, collecting basic information and presenting information to team to determine eligibility
• Complete an assessment of the family including both strengths and areas of need through home visits and Ohio scales to develop a care plan
• Provide weekly face to face direct service hours to client including support, advocacy, referrals and assistance with the development of positive parenting, safety planning, basic life skills and parenting a child with special needs
• Develop a list of interested parties identified by the family to participate in Child Specific Team meetings-run by the care coordinator- multiple times throughout involvement with the family and follow through with recommendations made at the Child Specific Team meetings
• Maintain and build community relations, through education and advocacy and participating in external meetings such as the System of Care meeting
• Participate in case reviews and supervision and attend all regularly scheduled team meetings and trainings
• Maintain up-to-date case records on each client family, including weekly contact reports, service agreements, evaluations and termination summaries

Benefits

• Yearly Performance Merit Increases
• Gain Share Program
• Local & Online Discounts
• 401(k) Plan + 6% Employer Contributions
• Employer Paid Life & Disability Insurance
• Medical/Dental/Vision Insurance
• Employee Assistance Program
• Wellness Programs
• Decompression Spaces
• Generous Paid Time Off Starting at 3 Weeks Vacation, 4 Floating Holidays, 10 Sick Days, 8 Federal Holidays
• Employee-Led Committees
• NHSC Loan Repayment Opportunities
• PSLF Eligibility
• Career Path Ladders
• Employer Paid Learning & Development Programs
• Appreciation, Education, and Team-Building Events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level