Bilingual Care Coordinator - Children's Long-term Support Waiver Program - Milwaukee County

LSS•West Allis, WI

19d•Hybrid

About The Position

Lutheran Social Services of WI and Upper MI is currently seeking Care Coordinators to join our new Milwaukee County team! This employee will be required to be fluent in Spanish and English. The Children’s Long Term Support (CLTS) Waiver is a federally funded Medicaid program serving the needs of children who have a developmental, physical, or a severe emotional disability. CLTS Care Coordinators serves as the main point of contact in helping families obtain CLTS services necessary to help keep their children safely in a home/community setting. The position is full time, Monday through Friday, first shift, and requires flexibility to meet the needs of the families. Full Time Benefits are available! There is an opportunity to work hybrid-remote in this role! Under direction, performs work involving the assessment, service planning, and implementation of the service plan for assigned individuals. Performs other duties as required.

Requirements

Must be fluent in Spanish and English.
Through a course of study leading to a BA/BS degree in a health or human services related field and one year of experience working with persons of the specific target group for which they are employed.
Valid driver’s license and reliable transportation to perform the essential duties of the role.
Ability to meet LSS auto insurance requirements.
Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
Ability to work within a variety of ever-changing software packages and computer systems.
Must be able to frequently bend/stoop, crouch, climb stairs and kneel.
Ability to access a variety of locations in the community.
Must react appropriately in times of crisis that may include verbal aggression.
Candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements.

Nice To Haves

LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations, Community Mental Health, Substance Use Counseling/Guidance, Criminal Justice, Marriage and Family, Occupational Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, Vocational Counseling.
Motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required.

Responsibilities

Promote client independence and growth, consistent with the service plan.
Provide services using a trauma-informed and person and/or family-centered model.
Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
Accurately complete time reporting.
Assess client’s needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records.
Work alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan.
When required by the program/service, coordinate and authorize services according to the service plan.
Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
Communicate effectively with team members and providers.
When authorizing services, articulate the expectations of the service.
Make recommendations within the client team and scope of practice.
Provide services to assigned clients in alignment with the service plan.
Coordinate and facilitate person and/or family-centered team meetings.
Testify at legal proceedings as required by law and/or role.
Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
Maintain client records.
Attend and participate in staff development programs, including in-service training, staff meetings and professional seminars.
Attend and participate in clinical supervision, when supervision is a program requirement.
Understand productivity expectations.
Meet or exceed the standards that have been established for the role and the program.
Perform other duties and special projects as required.
Organize and plan work effectively.