Bilingual Assistant Manager

Regional Finance • Torrance, CA

5d • Onsite

About The Position

Regional Finance is hiring a Bilingual Assistant Manager to support its customer-focused consumer lending business. In this on-site role, you will serve customers in person and by phone, help meet individual and branch sales goals, recommend financial solutions, and contribute to team development and operational excellence. You will also manage early-stage delinquent loan accounts and help borrowers resolve past-due balances through approved options.

The position offers a base pay rate of $19.00 to $28.00 per hour, depending on skills and experience. Top performers can earn up to $72,640 per year in total compensation, including bonuses of up to $1,200 per month based on individual and team performance. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM, with occasional Saturdays and late evenings as business needs require. Regional offers training for Assistant Managers interested in preparing for Branch Manager positions.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license and reliable, insured transportation.
• Bilingual in Spanish and English.

Nice To Haves

• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
• Assist in training and coaching new team members.
• Apply credit underwriting techniques and sales tools to support informed lending decisions.
• Manage early-stage delinquent consumer loan accounts (1–30 days past due) through outbound calls, texts, and emails.
• Work with borrowers to resolve past-due balances through payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Clearly explain loan terms and optional products so customers understand their options.
• Multitask and adapt to changing role demands while providing timely, efficient service.

Benefits

• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 PTO days plus company holidays.
• G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund supporting employees facing severe emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED