Bilingual Assistant Manager
About The Position
Regional Finance is hiring a Bilingual Assistant Manager to support branch lending and customer service. The role serves customers in person and by phone, with an emphasis on meeting individual and branch loan sales targets, building customer relationships throughout the loan lifecycle, and recommending suitable financial solutions. The Assistant Manager also supports team training and coaching, applies credit underwriting techniques and sales tools, manages early-stage delinquent consumer loan accounts, and ensures compliance and accuracy in lending activities. Customers should receive clear explanations of loan terms and optional products. This is an on-site role with standard hours Monday through Friday, 8:30 AM to 5:30 PM. Occasional Saturdays and late evenings may be required based on business needs. Top performers can earn up to $72,640 per year in total compensation, including bonus. Base pay is $19.00 to $28.00 per hour, depending on skills and experience, with the opportunity to earn up to an additional $1,200 per month through the bonus program.
Requirements
- At least 3 years of experience in a performance-driven sales environment.
- Ability to handle cash payments.
- High school diploma or equivalent.
- Valid driver's license and reliable, insured transportation.
- Bilingual in Spanish and English.
Nice To Haves
- Associate or bachelor's degree.
Responsibilities
- Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
- Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
- Assist in training and coaching new team members.
- Apply credit underwriting techniques and sales tools to support informed lending decisions.
- Manage consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, working with borrowers on payment arrangements, extensions, or other approved solutions.
- Ensure compliance, accuracy, and operational excellence in lending activities.
- Educate customers about loan terms and optional products so they understand their options.
- Multitask and adapt to changing role demands while providing timely, efficient service.
Benefits
- Health insurance, including prescription coverage.
- Dental, vision, disability, and life insurance.
- 401(k) plan with up to 4% matching contributions.
- 17 PTO days plus company holidays.
- G.O.A.L. Training Program designed to prepare top-performing Assistant Managers for Branch Manager positions.
- Optional, employee-funded C.A.R.E. Fund supporting employees facing severe emergencies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
