Bilingual Account Manager-Allentown, PA

HCSC•Bethlehem, PA

1d•Onsite

About The Position

The Bilingual Account Manager grows the blood donor base in the Allentown, Pennsylvania area to help meet the transfusion needs of patients in local hospitals. The role recruits and retains donor groups, plans blood drives and related marketing strategies, coordinates drive logistics, and builds community partnerships. The position is based at the Bethlehem location and includes travel to partner sites throughout the Lehigh Valley, with an expected schedule of 60% in the field and 40% in the office. Normal hours are 8:30 a.m. to 5 p.m., with some flexibility required to support mobile goals. The position reports directly to the Director of Donor Relations. The anticipated annual salary starts at $46,000 and is commensurate with experience. Background checks and drug screenings are required, and employment is contingent upon successful completion.

Requirements

Bachelor’s degree in marketing, business, or a related field is preferred.
Three years of experience in sales or community outreach and training is preferred.
English and Spanish communication skills are required, including verbal, written, and listening skills.
Strong time-management, organizational, and planning abilities to handle multiple tasks and priorities effectively.
Must hold a clear and valid driver’s license and have reliable transportation.
Must successfully complete required background checks and drug screenings.

Nice To Haves

Practical experience with Outlook, Microsoft Office, PowerPoint, and Excel.
Experience in a nonprofit or similar setting prospecting new partnerships and educating people about special programs, community needs, and company initiatives.

Responsibilities

Grow the blood donor base by recruiting and retaining donor groups to meet the transfusion needs of patients in local hospitals.
Meet with donor groups to plan effective recruitment and marketing strategies for each blood drive.
Plan special events and in-center blood drives to support donor growth at the Hamilton location.
Coordinate logistics for each blood drive, monitor recruitment efforts, and respond to issues to ensure drive success and customer satisfaction.
Evaluate drive performance and collect feedback to inform future drive planning.
Educate the public about the importance of blood donation, special programs, and initiatives through speaking engagements and community events.
Continuously prospect for new partnerships within the assigned region.