Bilingual Account Manager-Allentown, PA

HCSC•Bethlehem, PA

3d•Onsite

About The Position

The Bilingual Account Manager grows the blood donor base in the Allentown, Pennsylvania area by recruiting and retaining blood donor groups to meet local hospital transfusion needs. The role plans donor recruitment and marketing strategies, coordinates blood-drive logistics, evaluates drive performance, and builds community partnerships. It also educates the public about blood donation and related programs and initiatives. The position is based at the Bethlehem location and travels to partner sites throughout the Lehigh Valley. Expected travel is up to 60% in the field and 40% in the office. Normal hours are 8:30 a.m. to 5 p.m., with some flexibility required based on mobile goals. The role reports directly to the Director of Donor Relations. A clear, valid driver's license and reliable transportation are required. Background checks and drug screenings are required, and employment offers are contingent on successful completion.

Requirements

Fluency in English and Spanish, including verbal, written, and listening communication, is required.
Experience in a nonprofit or similar setting prospecting new partnerships and educating people about special programs, community needs, and company initiatives.
Strong time-management, organizational, and planning skills to handle multiple tasks and priorities effectively.
Must hold a clear and valid driver's license and have reliable transportation.
Background checks and drug screenings are required; an offer is contingent on successful completion.

Nice To Haves

A bachelor's degree in marketing, business, or a related field is preferred.
Three years of experience in sales or community outreach is preferred.
Practical experience with Outlook, Microsoft Office, PowerPoint, and Excel is preferred.

Responsibilities

Grow the blood donor base by recruiting and retaining donor groups to meet the transfusion needs of patients in local hospitals.
Meet with donor groups to plan effective recruitment and marketing strategies for each blood drive.
Plan special events and in-center blood drives to support donor growth at the Hamilton location.
Coordinate logistics for each blood drive, monitor recruitment efforts, and respond to issues to ensure drive success and customer satisfaction.
Evaluate drive performance and collect feedback to plan future drives effectively.
Educate the public about the importance of blood donation, special programs, and initiatives through speaking engagements and community events.
Continuously prospect for new partnerships within the assigned region.