Bike Patrol Officer

GLOBAL GAMING SOLUTIONS LLC•Oklahoma City, OK

2d•Onsite

About The Position

The Bike Patrol Officer maintains a safe and secure environment for guests, employees, and property through active patrol, observation, and rapid response to incidents. The role includes lawfully carrying and maintaining a firearm and responding to high-risk situations with sound judgment, in accordance with training, company policy, and applicable laws. The officer conducts patrols of the casino, adjacent buildings, parking lots, and exterior property; identifies hazards, suspicious activity, and security breaches; assists guests; escorts employees in money-handling positions; and responds to emergencies, incidents, and service calls. The officer communicates by two-way radio, documents and reports incidents, enforces security policies, supports team operations, and coordinates with law enforcement during armed-response incidents. The position requires working in a smoke-filled casino environment and a flexible, irregular schedule that may include weekends, evenings, and holidays.

Requirements

High school diploma or GED required.
Working knowledge of applicable local and federal laws.
Ability to solve problems and handle varied situations where only limited standardization exists.
Ability to work in a smoke-filled casino environment.
Strong customer service orientation.
Excellent written, verbal, and interpersonal communication skills, including the ability to engage and influence across organizational levels.
Ability to work independently and collaboratively using sound judgment, problem-solving, and critical-thinking skills.
Ability to analyze situations, evaluate alternatives, and make sound recommendations.
Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
Ability to work a flexible and irregular schedule, including weekends, evenings, and holidays.
Must be able to pass Title 31 training.
One year of armed security experience, or two years of unarmed security, military, or law enforcement experience.
Must be able to pass a background check and receive a license or permit from any applicable Regulatory Agency.
Current and valid CLEET Phase 4-armed license.
Active and valid driver’s license.

Nice To Haves

Prior experience in surveillance, security, law enforcement, or military service.

Responsibilities

Carry and maintain control of a firearm in accordance with company policy, state regulations, and training requirements.
Use sound judgment and restraint in high-risk situations, using force only as authorized and appropriate, and as a last resort after non-violent options have been exhausted.
Conduct vehicle patrols of assigned areas, including parking lots and exterior property, as required.
Protect designated individuals and sensitive or restricted areas from harassment, physical harm, vandalism, and unauthorized access.
Respond promptly to critical incidents requiring an armed presence, including threats to life, violent behavior, and escalated security events.
Maintain firearm handling, retention, and safety proficiency through required training, certifications, and requalification.
Secure firearms and related equipment according to policy when entering restricted areas or when equipment is not actively assigned.
Immediately document and report firearm-related incidents, displays, discharges, and safety concerns.
Patrol the casino, adjacent buildings, and exterior areas to maintain a visible security presence and identify hazards, suspicious activity, and security breaches.
Respond professionally to emergencies, incidents, and service calls, including medical situations, disturbances, policy violations, and safety concerns.
Communicate via two-way radio to coordinate responses, relay critical information, and request assistance.
Assist guests with directions and escorts, and regularly escort employees in money-handling positions.
Observe, assess, and promptly report incidents, escalating concerns through appropriate channels.
Prepare clear, timely, and detailed incident, accident, and activity reports.
Enforce internal security policies and procedures consistently and professionally.
Coordinate with law enforcement during armed-response incidents, preserving scene integrity and following command protocols.
Prevent loss and damage by identifying irregularities and informing violators of policies and procedures.
Direct traffic during events, incidents, or peak operational periods as needed.
Support team operations during routine duties and emergency situations.
Perform other duties as assigned.