Bike Patrol Officer

GLOBAL GAMING SOLUTIONS LLC•Oklahoma City, OK

8d•Onsite

About The Position

The Bike Patrol Officer maintains a safe and secure environment for guests, employees, and property through active patrol, observation, and timely response to incidents. The role includes carrying and maintaining a firearm lawfully, exercising sound judgment, and responding to high-risk situations in accordance with training, company policy, and applicable laws. The officer conducts patrols of the casino, adjacent buildings, parking lots, and exterior areas; assists guests and employees; communicates by two-way radio; documents and reports incidents; and enforces security policies. The officer also responds to emergencies, coordinates with law enforcement during armed incidents, and supports security operations as needed. The position requires work in a smoke-filled casino environment and a flexible, irregular schedule that includes weekends, evenings, and holidays.

Requirements

High school diploma or GED.
One year of armed security experience, or two years of unarmed security, military, or law enforcement experience.
Must be able to pass Title 31 training.
Must be able to pass a background check and receive a license or permit from any applicable regulatory agency.
Current and valid CLEET Phase 4-armed license.
Active and valid driver’s license.
Working knowledge of applicable local and federal laws.
Ability to solve problems and handle situations with limited standardization.
Ability to work in a smoke-filled casino environment.
Strong customer-service orientation.
Excellent written, verbal, and interpersonal communication skills, including the ability to engage and influence across organizational levels.
Ability to work independently and collaboratively, using sound judgment, problem-solving, and critical-thinking skills.
Ability to analyze situations, evaluate alternatives, and make sound recommendations.
Ability to interpret instructions in written, oral, diagram, or schedule form.
Ability to work a flexible and irregular schedule, including weekends, evenings, and holidays.

Nice To Haves

Prior experience in surveillance, security, law enforcement, or military service.

Responsibilities

Carry and maintain a firearm in accordance with company policy, state regulations, and training requirements, maintaining readiness and secure control.
Use sound judgment and restraint in high-risk or volatile situations, and use force only as authorized, appropriate, and in accordance with policy and training.
Conduct vehicle patrols of assigned areas, including parking lots and exterior property, as required.
Protect designated individuals and sensitive or restricted areas from harassment, physical harm, vandalism, and unauthorized access.
Respond promptly to critical incidents requiring an armed presence, including threats to life, violent behavior, and escalated security events.
Maintain firearm handling, retention, and safety proficiency through required training, certifications, and requalification.
Secure firearms and related equipment in accordance with policy when entering restricted areas or when the equipment is not actively assigned.
Immediately document and report firearm-related incidents, displays, discharges, and safety concerns.
Maintain the safety and well-being of guests and employees through patrol, observation, and timely response to incidents and emergencies.
Respond professionally to emergencies, incidents, and service calls, including medical situations, disturbances, policy violations, and safety concerns.
Communicate via two-way radio to coordinate responses, relay critical information, and request assistance.
Conduct continuous patrols of the casino, adjacent buildings, and exterior areas, maintaining a visible security presence and identifying hazards, suspicious activity, and security breaches.
Assist guests with directions and escorts, and regularly escort employees in money-handling positions.
Observe, assess, and report incidents accurately and without delay, escalating concerns through appropriate channels.
Prepare clear, timely, and detailed incident, accident, and activity reports.
Enforce internal security policies and procedures consistently and professionally.
Coordinate with law enforcement during armed-response incidents, preserve scene integrity, and follow command protocols.
Prevent loss and damage by identifying irregularities and informing violators of policies and procedures.
Direct traffic during events, incidents, or peak operational periods as needed.
Support team operations during routine duties and emergency situations.
Perform other duties as assigned.