Bike Park Mechanic

MOUNTAIN CREEK•Vernon Center, NJ

1d•$17 - $17•Onsite

About The Position

The Bike Mechanic will maintain our fleet of rental bikes while providing knowledgeable support and mechanical services for guests using their own equipment. Mountain Creek is a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants, and lodge.

Requirements

Must be very proficient in bicycle mechanics, ie: brake bleeds, fork rebuilds, shifting adjustments are a must.
Extensive knowledge and experience with the mountain bike industry
Ability to work under pressure in dynamic environment and quickly identify problems and recommended solutions
Ability to manage time efficiently and effectively
Available to work on weekends and holidays
Provide friendly customer service at all times
Excellent communication skills
Ability to multitask, handle intense workload, meet deadlines, work independently and as part of a team.

Responsibilities

Perform routine maintenance and repairs on rental bikes to keep fleet in top shape at all times
Interact with guests in a pleasant manner
Accurately diagnose issues with guest’s equipment and provide service after explaining issues and costs to guest
Assembling/disassembling bikes, identify different types of bottom brackets, brake bleeding, crank replacement, fork rebuilds, change derailleurs, headset overhaul, changing brakes, brake levers and shifters, changing all kinds of cables, limit screw adjustments, chain check and replacement, fixing flat tires
Keep a clean work area, organized tools, etc.
Wash rental bikes daily after single use
Work directly with shop supervisor to coordinate reservations and inventory
Provide parts shopping lists on a weekly basis
Perform thorough inspections on rental bikes prior and post guest use
Evaluate service gaps and guest situations quickly and resolve in professional manner
Other duties as assigned by Manager.