Bike Mechanic

Switchback Sports and Skis on the Run•Park City, UT

20h•Onsite

About The Position

The Mountain West’s premier ski and bike shop, Switchback Sports, is hiring full-time Ski Technician and Bike Mechanic. Be part of a fun team who sets the standard in our ski industry. We're looking for professional individuals with excellent customer service and attention to detail who thrive in a fast-paced, high pressure environment. We believe that an impeccable customer experience starts and ends with a happy and passionate staff. We are a company of like-minded individuals who value time spent in the outdoors above all. While cliche, we believe in the words "Work Hard, Play Hard". We offer a free ski pass to full time employees, and structure our schedule with morning and afternoon shifts to allow our staff to ski 3-5 days a week, every week, while working a full time position. Our size and structure allow for plentiful growth opportunities within our company for those who want a career that balances success with a passion for the outdoor industry. Our management team thrives on nurturing staff within our organization into positions of success, while having a great time doing it.

Requirements

Previous ski and bike mechanic experience and knowledge.
Ability to be autonomous, prioritize workday, multitask and be detail-oriented.
Ability to learn in a fast-paced environment.
Must be able to work both independently or in a team environment.
Ability to understand and follow written and verbal instructions and take direction well.
Acceptable appearance and demeanor.
Ability to create an excellent customer and team experience.
Good time management skills.
A sense of urgency and ability to hustle.
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Responsibilities

Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate amount of repairs and completing repairs in a timely manner.
Performs all service work required and requested by the customer
Assists customers in an enthusiastic and courteous manner
Advises and assists customers and employees with all their repair needs and questions.
Communicates with manager, rental and warranty part needs.
Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.
Maintains a clean and safe workplace.
Performs other duties as assigned by the manager.