Bike Education and Training Analyst

Gates Corporation • Centennial, CO

3d • $70,000 - $80,000 • Onsite

About The Position

As an innovation leader, we look for ambitious, forward-thinking, open-minded and well-rounded individuals to join our global team. Based in our Denver office, this role is responsible for developing and executing training programs that support Gates’ commercial teams, customers, and partners in the bicycle industry. The position plays a key role in enabling product adoption, service excellence, and ecosystem alignment across retailers, distributors, and service partners. Reporting to the Senior Business Development Manager, you will collaborate cross-functionally with Marketing, Sales, Engineering, Product Development, and Customer Experience.

Requirements

• 5+ years of experience in technical sales, training, engineering, or product roles within the bicycle mobility industry
• Proven ability to lead technical training and product education initiatives
• Strong technical expertise in bicycle mobility products; familiarity with Gates Belt Drive systems preferred
• Self-starter with strong collaboration and project management skills
• Must be authorized to work in the U.S. without sponsorship

Nice To Haves

• Experience with eLearning tools and platforms is a plus
• Experience with content creation tools (e.g., Adobe Creative Suite, PowerPoint) is a plus

Responsibilities

• Develop and deliver training content in partnership with cross-functional subject matter experts
• Plan and execute training programs across formats (webinars, in-person, digital learning)
• Manage and support the external learning management system and user experience
• Ensure global accessibility and consistency of training content across regions and partners
• Lead training project management and support field sales and customer events
• Deliver technical training for Authorized Service Partners, distributors, OEMs, and assembly factories
• Build and maintain the Gates Authorized Service-Partner network
• Develop and deploy service partner toolkits, collaborating with manufacturers on tools and content
• Lead content creation including on-site photo, video, and training materials
• Apply best practices and voice-of-customer insights to continuously improve training effectiveness
• Manage and enable the aftermarket distributor network, driving product knowledge, service standards, and alignment to support retailer performance and customer experience
• Travel as needed (15–25%)

Benefits

• Medical, Dental, Vision insurance and other voluntary benefit options: benefits begin on the first day of the month immediately following your date of hire
• Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued
• 401(k): 3% company contribution and additional 3% company match
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed