BigPanda AIOps SME Java developer chicago, il

ESRhealthcare and EXEC STAFF RECRUITERSChicago, IL
7dOnsite

About The Position

Lead and execute the migration from IBM NetCool (OMNIbus) to BigPanda, modernizing legacy event management into an AIOps-driven incident intelligence platform with reduced alert noise, improved correlation, and tighter ITSM integration.

Requirements

  • Hands on BigPanda implementation experience (not just exposure).
  • Strong IBM NetCool / OMNIbus background (event flow, rules, probes, enrichment).
  • Proven experience in AIOps / Event Correlation / Incident Intelligence.
  • ITSM integration experience (ServiceNow preferred).
  • Scripting & integrations: REST APIs, Python/Shell.
  • Strong understanding of ITIL-based incident & operations workflows.

Nice To Haves

  • Experience with other AIOps tools (Moogsoft, Splunk ITSI, OpsRamp).
  • Exposure to cloud / hybrid monitoring environment

Responsibilities

  • Assess current IBM NetCool setup (ObjectServer, probes, enrichment, correlation rules)
  • Design and execute NetCool ? BigPanda migration (phased or controlled cutover).
  • Configure BigPanda ingestion, normalization, deduplication, enrichment, and correlation.
  • Integrate BigPanda with monitoring tools and ITSM (e.g., ServiceNow).
  • Tune correlation patterns to reduce noise and improve incident accuracy.
  • Support testing, go live, hypercare, and operational handover.
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